Traffic Orders

Accessibility Statement

We are committed to meet or exceed level AA of the W3C Web Content Accessibility Guidelines 2.1. We aim to make our site as accessible, inclusive and user-friendly as possible.

On this site you can

Change colours and contrast levels through the operating system access options or phone display settings
Zoom in up to 300% without the text spilling off the screen
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Listen to the service using a screen reader (including the most recent versions of JAWS,NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is the site

Some people may find parts of this service difficult to use:

We display a map and can ask users to plot comments. There is also an optional non-location based comment form accessible using assistive technology
When using MAC OS X with inverted colour you can use our website with every browser. If you are using Windows with High Visibility themes, you may encounter browser dependent issues, see below:
- Chrome: For the High visibility theme to work you need to install Chrome’s High Contrast plugin.
- Firefox: For the High visibility theme to work you need to install OWL plugin and not use Windows High Visibility theme.

What to do if you have difficulty using this service

If you have difficulty using this site please contact us

Email: support@buchanancomputing.co.uk

As part of providing this service, we may need to send you messages or documents. We’ll ask you how you want us to send messages or documents to you, but contact us if you need them in a different format. For example large print, audio recording or braille. Reporting accessibility problems with this service

We’re always looking to improve the accessibility of this service. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Buchanan Computing Ltd is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

Buchanan Computing provides this service on behalf of Clients who manage the data and documents within the site. Clients may upload or provide through this site documents or videos. Buchanan Computing is not responsible for the accessibility of the content therein.

How we tested this website

This website was last tested on 14/03/2022. The test was carried out by Buchanan Computing using SortSite by PowerMapper and manual methods.

We tested:

Our Traffweb demonstration site, available at demo.traffweb.app
All pages on the site were tested

This statement was prepared on 29/07/2020. It was last updated on 14/03/2022

What is Traffweb?

Traffweb is a web app providing live access to published data through any standard Internet browser.

Simple to use, fast and configurable.
Specialist modules for highways include traffic orders, signs, markings, road accidents and consultation.
Serves up information rich data in an easy to understand format.
Data remains owned and controlled by its originator.
Cost effective and efficient.
Fully hosted, managed solution from the Buchanan Cloud.

Benefits

Improving the flow and quality of information will reduce the time taken to answer common queries. Allowing access to the published source data will free up staff time and help to provide a service to a wider user base including the public.

An efficient way of handling information requests, saving staff time and associated printing and postage costs.
High quality information provided to all stakeholders, including colleagues in other departments, partner organisations, council members and the public.
Practitioners remain in control of the data.
A fully managed system available at a fixed cost.
Efficient data structure allowing for multiple data views, and search tools, specifically designed for the different types of users.
Secure access to restricted areas.

How does it work?

However complex the central database, users see only the view of the data that has been configured for their needs. They can then click on the map to 'drill down' to reveal more detail of associated data, images and documents. This approach keeps the interface clean and simple whilst catering for all types of user.

Finding the right location

Standard Gazetteers such as Address Point, Code Point and NLPG can be used to find a map location by street name or postcode. Navigation tools include roam, pan, zoom and bespoke search functions.

Zoom layering causes suitable base mapping to be displayed for the chosen scale.

Finding the right information

Users can select the type of information they want to see, for example, camera sites, proposed traffic orders or pay and display parking bays. Where the data changes over time, a date may be selected to view the historical situation at that time.

Drill down into layers of information

Simple queries such as 'where can I park?', are answered without initially providing too much detail. However, more information is available (from the underlying traffic order, for example) to allow TraffWeb users to answer their own detailed requests. This saves the time of authority staff and reduces the number of FoI applications.

Solutions and Connectivity

Traffweb's open structure enables it to publish data from a wide range of sources and to be configured to address many different operational needs. It can connect to our ParkMap, AccsMap and InvMap packages, disseminating this data to a wider audience.

Bespoke solutions and new applications can be developed rapidly by our development team.

Solutions include:

Traffic Orders
Public Consultations
Accident Statistics
Parking Services
Fault Reporting
Parking Suspension
Street Inventory

Standards and Compliance

Open Source.
OGC compliant.
Mobile web app for all applications
INSPIRE.
Web Content Accessibility Guidelines 2.1 AA standard.
Private or Public Cloud.
GDPR and data protection.
Meeting Corporate standards for Web styles.

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